Interagency Performance Targets: A Case Study of New Zealand’s Results Programme

From 2012 to 2017, the New Zealand government has held groups of senior public servants collectively responsible for achieving performance targets for improving persistent crosscutting ...

Risk Management and Reducing Improper Payments: A Case Study of the U.S. Department of Labor

Professors Greer and Bullock detail DOL’s innovative approach to improve outcomes and performance related to improper payments, which is an area of operational risk that has been ...

Transforming Government Through Technology

We highlight many key findings and recommendations that can assist government leaders in understanding how best to leverage and scale past successes to benefit citizens and taxpayers ...


A Management Roadmap for the Next Administration

Developing a Management Roadmap for the Next AdministrationThrough roundtable discussions, accompanying reports and related research, we have developed a management roadmap for the next administration  Learn more.

The IBM Center’s Research Priorities

Research Reports

Supporting key missions of government from the transition to a new administration. Read more.

The Business of Government Blog

Energy Efficiency vs. Sustainability
John Kamensky
In the 1970s, the energy crisis resulted in federal buildings running warm in the summer and cool in the...
Weekly Roundup May 19, 2017
Michael Keegan
The IBM Center's Weekly Roundup highlights articles and insights that we found interesting.