Our Blogs

As cyber threats evolve, legacy systems pose... more
Curating Articles & Insights of Interest in... more
A new report explores how artificial intelligence... more

Our Reports

Drawing on insights from a national roundtable of... more
Outcome-based contracts (OBCs) offer real... more
AI-driven techniques can achieve high detection... more
As government agencies work to secure complex,... more
This report identifies five areas where... more
AI has the potential to revolutionize program... more

Preparing governments for future shocks

The Center has dedicated time and resources to explore how best government agencies can prepare, address, and overcome the disruptive inevitabilities of “future shocks”—those increasingly common and severe events that have effects within and across nations.

Partnering with the National Academy of Public Administration and the IBM Institute for Business Value, as well as other U.S. and global partners, the Center launched a “Future Shocks” initiative in 2022 to help government leaders further identify core capabilities critical to building resilience, building on lessons learned from pandemic response efforts. Through this initiative, we are convening a series of international roundtable discussions with global leaders from across the public, private, academic, and non-profit sectors to capture lessons across six key domain areas: Emergency Preparedness and Response, Cybersecurity, Supply Chain, Sustainability, Workforce Skills, and International Cooperation.

Learn more and read reports and blogs about future shocks.

Reimagining Child Welfare Through Data, AI, and Human-Centered Design: A Conversation with Steven Hintze, Arizona Department of Child Safety

What does it take to bring artificial intelligence into state child welfare systems? How do you modernize legacy systems…without losing the human judgment at the heart of child welfare? And what happens when you combine data, product thinking, and human-centered design to rethink how government delivers services? Join host Michael J. Keegan and his guest Steven Hintze, Chief Data and Product Officer at the Arizona Department of Child Safety.
Broadcast Date: 
Monday, May 11, 2026 - 07:55
Author: 

Interviews with Leaders: The Business of Government Hour

Conversations with Leaders

The Mission Generation: A Conversation with Arun Gupta on Reclaiming Purpose and Rebuilding the Future
Leadership Stories from the Edge of Uncertainty: A Conversation with Pete Behrens
Transforming the U.S. Department of Veterans Affairs: A Conversation with Dr. Paul Lawrence, Deputy Secretary of VA

The Center in the News

Dan Chenok Video

 This audio/video library provides perspectives on key government issues through appearances in a variety of media outlets.  Watch!