Dan Chenok

Artificial intelligence (AI) has proliferated across all sectors of society. National governments have created AI-related strategies, frameworks, and guidelines on the ethical use of AI. Yet while people have faith in AI to produce good and reliable outcomes, they have questions about the safety and security of AI systems. Specifically, this concerns public trust in AI itself, and trust in government to develop mechanisms to successfully deploy and manage such a powerful technology.

Earlier this year, our Center welcomed proposals that described the future of government management and operations and how innovations could drive agency missions forward.  We received dozens of impactful essays and are grateful to all of the applicants who brought ideas forward. The finalists will write as individual subject matter experts, and will prepare an essay expanding their vision for a compendium later this year. Summaries of each essay follow.

Blog Co-Author: Karin O'Leary, Shared Services Fellow, IBM Center for The Business of Government

Brian -- who also successful leads change in his day job as Chief Innovation officer at the Federal Deposit Insurance Corporation, and is an alum of GSA’s 18F program – modeled this effort on the now internationally renowned “Humans of New York” stories, focusing on interesting and committed people making a difference at all levels of government. Brian recently received a Fed 100 award for his leadership on this work. He reflects on a year of success and previews things to come in a guest blog below.

Guest Authors: Rebecca Friedman, Christopher J. Robinson and Bridget M. Walsh, Associate Partners, Automation and Data Platforms, IBM, and Emily Vose, Partner, Data & Technology Transformation, IBM.

This call to action is based in part on a recent National Academy of Public Administration Standing Panel discussion of Technology Leadership for Generative Artificial Intelligence.

The event was a remarkable tribute to Steve, who:   

Global supply chains have experienced major constraints over the past several years, and many are still recovering and responding to new threats. In 2022, 38% of global CEOs reported supply chain disruption as one of their greatest challenges, a 36% increase from the previous year based on research from the IBM Institute for Business Value (IBV).

Guest Blog Authors: Jason Kelley, General Manager & Managing Partner, Strategic Partners & Ecosystems, IBM and Frank Cristinzio, Government & Regulatory Affairs Executive, General Counsel, IBM

No other institution is responsible for doing so much for so many, so quickly, in an ever-changing landscape. No other institution must respond simultaneously to such a breadth of challenges that have only been amplified over the last few years.

Blog Author: Andy Heys, Principal Account Technical Leader, Australian Taxation Office, IBM Technology, Australia. Andy has over 40 years experience working with Public Sector clients in Australia, the UK, and the rest of the world. Andy is based in Canberra and currently focuses on Australian Commonwealth Government clients.